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Project Report Consumers Behaviour and Attitude towards "After Sales Services"

About Technoware Systems Pvt. Ltd., Noida

Preamble :

Consumer Attitudes After Sales Services :- In past six years of experience in the field of sales and services, Technoware Systems has not build "Good Image" through advertisement, but through "Word of Mouth". Technoware Systems has created "Good Image" by continuously rendering high quality services by focusing on all the five determinants of quality of services - Reliability, Responsiveness, Assurance, Empathy and Tangibles. More investment has been done in technology, training and tangibles.

Keeping pace with changing technology, the group today has widely diversified operations, covering the entire gamut, of I.T. activities. Each of them highly focused and operating either as a separate company or as a separate profit centre.

This success is attributed to its satisfied customers and efficient, devoted 35 technical & support professionals.




Company profile

    Vision & Mission of Company

    Marketing Department



    Future of Company

Research Methodology

    Objectives of Study


Introduction to the topic

Findings & Results

Conclusion & Suggestions




Project Description :

Title : Project Report on Consumers Attitude towards "After Sales Service" specially reference to Technoware Systems Pvt. Ltd., Noida

Category : Project Report for MBA

Pages : 56

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